All of our items must pass our wash/clean test to be offered in our store. Therefore, we will not replace or refund items that are damaged after washing.
For the best results and longevity of quality and design of any of our embroidered apparel items, we recommend to dry clean. If machine or hand washed improperly, colors may bleed on the threading or patches.
For our printed apparel items, we recommend to either hand wash or wash inside out on cold. To dry, either tumble dry with low/delicate heat, or hang to dry immediately after the wash cycle ends. Leaving items in washer after load is complete, or not drying thoroughly may cause fabric to bleed and damage design. Also, please note that drying items with high heat could possibly cause the printed design to overheat and “crack” or peel in some places.